Welcome to Krafty Ash! These Terms of Service govern your use of our website, http://www.kraftyash.co.uk. By using the Website, you agree to these terms. If you do not agree, please refrain from using our Website.

General Use

• By accessing this Website, you agree to use it in a lawful manner and to abide by these Terms of Service.
• You agree not to:
• Use the Website in a way that may disrupt or harm its functionality or other users.
• Submit false or misleading information when interacting with the Website or placing inquiries.
• Engage in any activity that could be harmful to the Website or infringe on the intellectual property rights of Krafty Ash or any third parties.

Product Inquiries and Orders

• Krafty Ash offers resin art, customized mugs, photo keychains, and other handmade products. However, the Website does not offer a direct purchase option.
• To place an order, users must contact Krafty Ash through social media platforms, such as Instagram, or by other provided contact methods.
• Prices, availability, and custom order options are subject to change and will be discussed directly with the customer through messaging platforms.
• Krafty Ash reserves the right to refuse any order, especially if the content of a custom design is deemed inappropriate or offensive.

Intellectual Property

• All content on the Website, including text, images, graphics, logos, and designs, is the intellectual property of Krafty Ash unless otherwise stated. You may not use, reproduce, or distribute this content without explicit permission from Krafty Ash.
• Custom designs and artwork produced by Krafty Ash remain the property of Krafty Ash unless otherwise agreed upon.

Social Media and Third-Party Links

• Krafty Ash’s Website may include links to third-party social media platforms (e.g., Instagram, YouTube, TikTok, Pinterest). Krafty Ash is not responsible for the content, privacy practices, or policies of these platforms.
• Interactions with KraftyAsh through these third-party platforms are subject to the respective platform’s terms of use and privacy policies.

Customer Responsibilities

• Customers who place custom orders agree to provide accurate information regarding the design, colors, text, and other specifications.
• It is the customer’s responsibility to ensure that they have the rights to any images, text, or other content used in custom orders.

Liability

• Krafty Ash is not liable for any damages, losses, or issues resulting from the use of the Website or from delayed, damaged, or lost products during shipping.
• All products are made by hand, and slight variations may occur in the final product. Customers agree to this possibility and understand that minor differences from the displayed images may occur.

Returns and Exchanges

• Due to the customized nature of Krafty Ash products, returns and exchanges are generally not accepted.
• If there is an issue with a product (e.g., damage during shipping), customers must contact Krafty Ash within [insert number] days of receiving the item to discuss a resolution.
• Any agreed-upon refund or exchange is at the sole discretion of Krafty Ash.

Changes to Terms

• Krafty Ash reserves the right to modify these Terms of Service at any time. Changes will be posted on this page, and it is your responsibility to review them regularly.
• Continued use of the Website following any changes to the Terms constitutes your acceptance of the revised terms.

Contact Information

• If you have any questions or concerns regarding these Terms of Service, please contact Krafty Ash via email at kraftyashima@gmail.com or through our social media platforms.

By using this Website, you acknowledge that you have read, understood, and agree to these Terms of Service.